Mac App Store is so horrible for customer support. A customer complains that she bought the app years ago but now it won’t restore purchases. The app is free + IAPs so some think they bought it while used for free. I have no way to verify their transactions to see if they bought.

Today I learned you can restore deleted files from iCloud Drive

Thanks to for writing (a guide about restoring files from iCloud Drive)[] because I wrote a blog post in iA Writer on Mac (using iCloud as storage), then moved to MarsEdit, but because of some problem with publishing (Markdown not converting to HTML), I deleted it from WordPress itself (including from trash) because I wanted MarsEdit to republish it. I also deleted it from iA Writer because I continued editing in MarsEdit and didn’t need two copies of the text.

Then after refresh in MarsEdit my post disappeared from MarsEdit and I was left with no copied. Time Machine also didn’t have time to back up any copies.

Luckily, a simple Google search led to Dan Moren’s article on Six Colors revealed that it is actually possible to restore deleted files. Phew.

The people who can unlock your iPhone X with their face will be henceforth known as your “X Twins”, short for “Face ID Twins”. Emoji: ♊️📲

Every time I do something that concerns service businesses, I get bombarded with surveys. Traveled? Hotel asks for reviews for themselves, then for TripAdvisor, then Expedia asks how my stay was too. Same with my bank and car dealers, cellular providers. Please stop. Thank you.